Product Feedback → Focus Group

import os, requests, time

SL_TOKEN = os.environ["SLACK_BOT_TOKEN"]
SL_BASE = "https://slack.com/api"
SL_H = {"Authorization": f"Bearer {SL_TOKEN}"}
MV = os.environ["MAVERA_API_KEY"]
MV_BASE = "https://app.mavera.io/api/v1"
MV_H = {"Authorization": f"Bearer {MV}", "Content-Type": "application/json"}

CHANNEL_ID = "C0123FEEDBACK"
DAYS_BACK = 60

# 1. Fetch feedback messages
oldest = str(int(time.time()) - DAYS_BACK * 86400)
messages = []
cursor = None
while True:
    params = {"channel": CHANNEL_ID, "limit": 200, "oldest": oldest}
    if cursor:
        params["cursor"] = cursor
    r = requests.get(f"{SL_BASE}/conversations.history", headers=SL_H, params=params)
    data = r.json()
    if not data.get("ok"):
        break
    messages.extend(data.get("messages", []))
    cursor = data.get("response_metadata", {}).get("next_cursor")
    if not cursor:
        break
    time.sleep(1)

feedback = [m for m in messages if m.get("type") == "message"
            and not m.get("bot_id") and len(m.get("text","")) > 15]
print(f"Feedback input: {len(feedback)}")

# 2. Extract themes via Mave
corpus = "\n".join(f"- {m.get('text','')[:300]}" for m in feedback[-60:])

themes = requests.post(f"{MV_BASE}/mave/chat", headers=MV_H, json={
    "message": f"Product analyst. Extract the top 6 feature themes from {len(feedback)} feedback messages.\n\n"
        f"{corpus[:6000]}\n\n"
        "For each theme: Name (3-5 words), frequency (count of mentions), "
        "representative quote, user impact (1-10).\n"
        "Return as a numbered list."
}).json()
themes_text = themes.get("content", "")
print(f"\nThemes:\n{themes_text[:1000]}")

# 3. Create user-segment personas
SEGMENTS = [
    {"name": "Power User (Daily)", "desc": "Uses the product 4+ hours/day. Has workarounds for missing features. Values efficiency and keyboard shortcuts."},
    {"name": "Casual User (Weekly)", "desc": "Uses the product 2-3 times per week. Needs simplicity. Gets frustrated by complexity. Values intuitive UX."},
    {"name": "Team Admin", "desc": "Manages 20+ team members on the platform. Cares about permissions, reporting, onboarding new users. Values admin controls."},
    {"name": "New User (< 30 days)", "desc": "Just started using the product. Still learning. Compares to previous tools. Values onboarding and documentation."},
]
persona_ids = []
for seg in SEGMENTS:
    p = requests.post(f"{MV_BASE}/personas", headers=MV_H, json={
        "name": f"Feedback: {seg['name']}", "description": seg["desc"],
    }).json()
    persona_ids.append(p["id"])
    time.sleep(0.3)

# 4. Focus Group to validate themes
fg = requests.post(f"{MV_BASE}/focus-groups", headers=MV_H, json={
    "name": "Product Feedback Validation",
    "persona_ids": persona_ids,
    "questions": [
        f"Here are the top feature requests from our users:\n{themes_text[:1500]}\n\nWhich of these would make the biggest difference for YOU?",
        "Is there a feature NOT on this list that you need more urgently?",
        "If we could only ship ONE of these this quarter, which should it be and why?",
        "Would any of these features make you upgrade to a higher plan?",
    ],
    "responses_per_persona": 2,
}).json()

for _ in range(25):
    time.sleep(5)
    data = requests.get(f"{MV_BASE}/focus-groups/{fg['id']}", headers=MV_H).json()
    if data.get("status") == "completed":
        break

print(f"\n{'='*60}\nFOCUS GROUP VALIDATION\n{'='*60}")
for resp in data.get("responses", []):
    idx = persona_ids.index(resp.get("persona_id")) if resp.get("persona_id") in persona_ids else -1
    name = SEGMENTS[idx]["name"] if 0 <= idx < len(SEGMENTS) else "Unknown"
    print(f"\n[{name}] Q: {resp.get('question','')[:80]}")
    print(f"  A: {resp.get('answer','')[:350]}")

const SL_TOKEN = process.env.SLACK_BOT_TOKEN;
const SL_BASE = "https://slack.com/api";
const SL_H = { Authorization: `Bearer ${SL_TOKEN}` };
const MV = process.env.MAVERA_API_KEY;
const MV_BASE = "https://app.mavera.io/api/v1";
const MV_H = { Authorization: `Bearer ${MV}`, "Content-Type": "application/json" };

const CHANNEL_ID = "C0123FEEDBACK";
const DAYS_BACK = 60;
const oldest = String(Math.floor(Date.now() / 1000) - DAYS_BACK * 86400);

// 1. Fetch
const messages = [];
let cursor;
do {
  const params = new URLSearchParams({ channel: CHANNEL_ID, limit: "200", oldest });
  if (cursor) params.set("cursor", cursor);
  const data = await (await fetch(`${SL_BASE}/conversations.history?${params}`, { headers: SL_H })).json();
  if (!data.ok) break;
  messages.push(...(data.messages || []));
  cursor = data.response_metadata?.next_cursor;
  await new Promise(r => setTimeout(r, 1000));
} while (cursor);

const feedback = messages.filter(m => m.type === "message" && !m.bot_id && (m.text||"").length > 15);
console.log(`Feedback messages: ${feedback.length}`);

// 2. Themes
const corpus = feedback.slice(-60).map(m => `- ${(m.text||"").slice(0,300)}`).join("\n");
const themes = await fetch(`${MV_BASE}/mave/chat`, { method: "POST", headers: MV_H,
  body: JSON.stringify({ message: `Top 6 feature themes from ${feedback.length} messages.\n\n${corpus.slice(0,6000)}\n\nPer theme: name, frequency, quote, impact (1-10). Numbered list.` }),
}).then(r => r.json());
const themesText = themes.content || "";
console.log(`Themes:\n${themesText.slice(0, 1000)}`);

// 3. Personas
const SEGMENTS = [
  { name: "Power User (Daily)", desc: "4+ hours/day. Workarounds. Values efficiency." },
  { name: "Casual User (Weekly)", desc: "2-3x/week. Needs simplicity. Intuitive UX." },
  { name: "Team Admin", desc: "Manages 20+ members. Permissions, reporting." },
  { name: "New User (< 30 days)", desc: "Just started. Learning. Compares to previous tools." },
];
const personaIds = [];
for (const seg of SEGMENTS) {
  const p = await fetch(`${MV_BASE}/personas`, { method: "POST", headers: MV_H,
    body: JSON.stringify({ name: `Feedback: ${seg.name}`, description: seg.desc }),
  }).then(r => r.json());
  personaIds.push(p.id);
  await new Promise(r => setTimeout(r, 300));
}

// 4. Focus Group
const fg = await fetch(`${MV_BASE}/focus-groups`, { method: "POST", headers: MV_H,
  body: JSON.stringify({ name: "Product Feedback Validation", persona_ids: personaIds,
    questions: [
      `Top requests:\n${themesText.slice(0,1500)}\n\nBiggest difference for YOU?`,
      "Feature NOT listed that you need more?",
      "Ship ONE this quarter — which and why?",
      "Would any make you upgrade plans?",
    ], responses_per_persona: 2 }),
}).then(r => r.json());

let data;
for (let i = 0; i < 25; i++) {
  await new Promise(r => setTimeout(r, 5000));
  data = await fetch(`${MV_BASE}/focus-groups/${fg.id}`, { headers: MV_H }).then(r => r.json());
  if (data.status === "completed") break;
}

console.log(`\n${"=".repeat(60)}\nFOCUS GROUP VALIDATION`);
for (const resp of data.responses || []) {
  const idx = personaIds.indexOf(resp.persona_id);
  const name = idx >= 0 ? SEGMENTS[idx].name : "Unknown";
  console.log(`\n[${name}] Q: ${(resp.question||"").slice(0,80)}`);
  console.log(`  A: ${(resp.answer||"").slice(0,350)}`);
}